Navigating Property Management Challenges with Chris HochHeimer

S2 E41 • Sep 3, 2025 • 53 mins

In this episode, Lisa McGrath and Chris HochHeimer explore Chris's journey in property management, emphasizing condo management growth and team dynamics. They discuss networking through CCI in Calgary and tackle challenges like board complaints, legal issues, and owner renovations. The conversation compares condo and rental management, focusing on board fines, insurance, and decision-making. Chris shares Aspire Peak Properties' unique approach and stresses professional communication. They also touch on misunderstood sayings, contractor practices, essential safety certifications, and conclude with networking and educational resources.

Key Points

Effective communication and responsiveness are crucial in property management to ensure timely resolutions and maintain trust with clients.
Understanding and enforcing bylaws, including renovation policies and spending limits, are essential to protect condominium boards from legal and financial liabilities.
The complexity and scale of condominium management, including handling multimillion-dollar budgets and large-scale projects, offer a dynamic and rewarding challenge compared to traditional rental management.

Speakers

Lisa McGrath

Host • 66%

Chris HochHeimer

Guest • 34%

Chapters

0:00	Introduction and Chris HochHeimer's property management journey
1:23	Condo management expansion and team structure
2:28	Networking events and CCI South and North involvement
4:30	Goals and focus on Calgary for condo management
6:17	The role and challenges of property managers
9:44	Board complaints and education on responsibilities
12:28	Legal and OH&S issues in property management
17:22	Owner renovations policy and challenges
19:38	Board fines, insurance, and understanding roles
23:06	Condo voter benefits and board decision making
25:45	Comparing condo and rental management
28:40	Aspire Peak Properties' unique approach
31:57	Communication and challenges in property management
36:49	Importance of utilizing professionals
38:56	Misunderstood sayings in property management
40:29	Working with boards and handling contractor practices
45:24	Roof safety, restoration certifications, and water damage
50:05	Contacting Aspire Peak Properties and vendor reliability
51:46	Networking and educational resources
52:04	Episode wrap-up

Transcript

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